Professional Services

Design and deploy technology solutions to drive your business

Architecture and Design

The success of any IT system starts with proper architecture and design. The system must be able to meet business requirements, deliver consistent and reliable performance and provide scalability as the business grows.

We design and deploy compute, storage and network solutions starting from the data center all the way through your technology stack to the endpoints. Every solution we design starts with a full assessment of the existing technology and the business processes associated with it. We review this in detail and architect solutions that are the right fit for the organization.

vCIO

Many SMB organizations do not have the resources available to hire a traditional CIO. However, this does not exempt them from requiring the expertise to properly manage the integration of IT in their business. A vCIO can see the business from a hollistic approach and determine the best way to tie IT systems to business goals and provide maximum value.

  • Strategic planning and technology roadmap
  • Analysis of business processes and facilitating IT changes
  • Budgeting and cost analysis
  • New technology assessments and integrations
  • Project planning and management

Backup and Disaster Recovery

Backups protect organizations against data loss in the event of a system failure, corruption, malware infection, or accidental deletion. We create backup solutions using industry leading software and best practices to ensure availbility of mission critical data.

Our extensive experience with various backup software vendors allows us to manage existing backup systems and provide improvements. We ensure that your data is stored on seperate systems and complies with industry standards. We also provide continuous testing and verification to ensure data integrity and availability.

Disasters have a major impact on an organization and lead to extensive revenue loss. In the event of a disaster, an organization should be protected from the negative effects. Having a proper disaster recovery plan ensures your business has the necessary tools and information to quickly restore mission critical functions and minimize revenue loss.

We create a full disaster recovery plan customized to your business that includes key processes and procedures, assigned resources and responsibilities, and employee education. Furthermore, we provide full testing and continued maintenance of the DR plan to ensure accuracy.

Wireless Design and Implementation

In today's business enviornments, there is an ever growing number of wireless devices as more and more devices make use of wireless technology. These devices need fast and higly reliable wireless connections to be able to run business critical applications. The requirment for a well designed and operating wireless system is an absolute must.

Wireless systems present a unique set of challanges and behave differently based on the enviroment they are running in. They should be configured accordingly to overcome these environmental challanges. We provide wireless design and implementation for various sites including office buildings, warehouses, and high density environments. We perform pre and post wirless site surveys and fine tune your wireless sytem to optimize performance and minimize issues.

Unified Communications

A proper Unified Communication system brings together the various methods of communication used in the organization. Unified Communications provide significant advantages for organizations due to improved efficiency and information sharing among business systems.

We design, deploy and support on prem as well as cloud VoIP solutions to increase collaboration and productivity. We provide detailed configuration of VoIP systems including IVR, call flows, user groups, and mobility. We also design video conferencing solutions and can help organizations take advantage of the efficiencies of an instant messaging platform. Furthermore, we work towards the integration of the UC solutions with other business platforms such as email, web and CRM.

Endpoint Management

Endpoint devices are the workhorses of your business. They should be running efficiently to provide your end user the best experience. They are also the easiest entry point into your network and should be managed with the utmost security in mind. Poorly managed endpoints are the biggest cause of inefficiency in the productivity of your business.

  • New workstation builds, software installations, and configuration.
  • Next gen AV deployments and management
  • Spam filtering and advanced web security
  • Virus and malware removal and remediation
  • OS and 3rd party patch management
  • Windows 10 migrations and hardware refresh